Lack of Service : DSTV

I responded to DSTV SMS campaign and was contacted by your contact centre, upon successful vetting process the deal wasn't finalised. I was referred to the website to finalise the deal as it was pre-requisite to provide full banking details.

I went to the referred site but was faced with different offers which did not offer the deal I signed up for, I have submitted several correspondence on their website raising my concerns and requesting a senior personnel to contact me as an ITC was performed on my record.

Please have your team listen to my conversation and respond to all the correspondence submitted on your portal.