1 reviews | Active since Sept 2015
LACK OF SERVICE
The worst service I have received from Multi choice in years, their accounts department are extremely unorganized and when I asked to speak to a manager they always in meetings. <br> <br> I would like urgent feedback regarding my account query logged with your dept yesterday reference Customer number ***7 Case number ***. <br> <br> I cant believe the terrible service I received in the last two days from the *********** staff at multi choice. <br> and all the phone calls I have to pay for is a joke trying to sort out my own problem.<br> <br> Can one just asked for someone to assist and give me decent service for the money we pay every month without any hassles. <br> <br> if no response are received within the next 1 hour I will go to the CEO of the company and report to him directly as I feel this is unacceptable and I feel I was not treated fairly. <br> <br> Your urgent response are awaited. <br> <br>
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
