Lack of service

<p>There is an existing complaint with dstv i have going back 6 months and to date this has still not been resolved endless emails and calls to the stage when i know want all my money back and i would rather cancel the subscription so much of distress on an account .i have called and escalated the matter to be sorted but to date my account is again showing in arrears an account which was paid annually twice and i am receiving messages to pay the account..are the billings department that stupid that they cannot read and action or is it that dstv just cant find a system that works for them. Reference no ********** . Another reference ********** 4. I just dont understand no one calls you ..you receive a response that the matter is escalated but still not resolved </p> <p>Official business reply:<br />Mar 27, 2017<br />3 months ago<br />Dear Shabnam</p> <p>We acknowledge receiving your complaint. Feedback will be communicated to you shortly.</p> <p>Kind regards</p> <p>MultiChoice Hello Peter team</p>