1 reviews | Active since Jun 2016
Lack of management support
<p>Self-services for Holiday card still not working after several months.</p> <p> </p> <p>1. Several mails sent to support e-mail.</p> <p>2. Several incidents logged on the system for support to resolve the issue</p> <p>3. Several escalations logged on the system for management to contact me</p> <p> </p> <p>still no success...</p>
Dear Mr Newman
Reference is made to our telephonic conversation, you confirmed that you have successfully navigated and activated your Holiday viewing online.
Should you require any additional assistance, please do not hesitate to advise us by return mail and we will assist you accordingly.
Regards
Rupert
Dear Mr Newman
Reference is made to our telephonic conversation, you confirmed that you have successfully navigated and activated your Holiday viewing online.
Should you require any additional assistance, please do not hesitate to advise us by return mail and we will assist you accordingly.
Regards
Rupert