LACK OF INTEREST FROM DSTV (MULTICHOICE)

My DSTV installment was payable by debit order. I got numerous messages from DSTV telling me my services were terminated due to non payment. I have e-mailed DSTV customer services on numerous occasions without any response. I have been a loyal, paying DSTV customer for many years and find your actions totally unacceptable. I always have sufficient funds in my account for debit orders. The fault here is entirely yours and I am disgusted with the lack of service I have received from your company. Today (01/10/2019) an amount of R544.41 was deducted from my bank account by Multichoice, however I still do not have access to DSTV. I was paying for the full, premium PVR DSTV package and for the past two months I have not had the courtesy of any follow up calls or attempts to restore my service other then telling me to pay various amounts (always differing) to be reconnected when, as I have mentioned, my instalments are paid via DEBIT ORDER. I hope to hear from someone to sort out this issue, failing which I AM CONSIDERING CANCELLING MY DSTV SUBSCRIPTION ALTOGETHER.