BA
Beverley A
1 reviews | Active since Jul 2024
02 Aug 2024, 00:02
Lack of communication with Loyal clients.
They just deducted their increased premiums after contract expiry, without informing you via an SMS, message or email. To confirm whether you would like to cancel or continue with subscription. Been a loyal client since 2011.
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
02 Aug 2024, 06:54Hi Beverley,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply02 Aug 2024, 06:54
Official
Hi Beverley,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team