Lack of communication

I upgraded my services from easy view to compact package last week Saturday via Facebook messaging. T he package was upgraded but no 1 sent me any communication regarding the payment I had to make withing 24 hours. DSTV did not let me know of any amount I had to pay, and so I figure they compact fee of R 365 will be debited on my normal debit date of 25TH.

This morning i wake up to find my services disconnected, and this afternoon at 14:13 i get an sms that i have to pay R229.20, which I was never aware that I have to pay and no 1 bothered to tell me before disconnecting my services.

somebody needs to do something about this , you can even check your systems, i have never received any billing communication prior to today, after services were suspended.

I might as well , cancel this whole thing because your services suck