Lack of basic ability to provide support

Initially I was sent from pillar to post using by the call centre with my issue. I was told to log a query through the Multichoice website to address an issue with my dstvnow account. That would be fine if multichoice's website actually functioned. I was also told to send an email to their support. I did not even receive an automated response.<br> <br> I cannot register my DSTV SC number on my online account. I have tried to get support from 21 October. I have sent a mail asking for an update and have received nothing.<br> <br>