MM
Mark M
1 reviews | Active since Dec 2017
09 Dec 2017, 19:23
Knowingly defect products
I can't believe I have to wait more than 24 hours for a software update on a defect single view decoder. If your account is not paid you'll never get the patience they except form you. Unfortunately they have no competition.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
11 Dec 2017, 07:29Dear Mark
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply11 Dec 2017, 07:29
Official
Dear Mark
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
11 Dec 2017, 13:19
Good day Mark
It was not possible to get hold of you today and discuss your query telephonically.
Please accept our apology for the delayed response.
Our records show that the signal has been sent through to your decoders this morning. This is to clear off any error message displayed. Please do contact us if the problem is still persistent.
Thank you for your invaluable support.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply11 Dec 2017, 13:19
Official
Good day Mark
It was not possible to get hold of you today and discuss your query telephonically.
Please accept our apology for the delayed response.
Our records show that the signal has been sent through to your decoders this morning. This is to clear off any error message displayed. Please do contact us if the problem is still persistent.
Thank you for your invaluable support.
Kind regards
Dinah
Best regards,