RG
Renier G
1 reviews | Active since Oct 2015
27 Oct 2015, 08:45
Keeps on disconnecting my DSTV
For the last month and a half they disconnect my DSTV every two weeks like clock work.<br> i tried to swap the account from my mother's name to mine. They said that's fine. 4 days later they disconnected the DSTV. Had to close the account and open a new one in my name. i did. two weeks later they disconnected my DSTV again. for not paying. Sorted this out. two weeks later they said my payment was reversed, it wasn't. Yesterday again its off. Phoned them again and again. they said there is a problem on my account. But no one knows what the problem is or how to sort this out. SO sick of this!!!!
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Replies (1)DStv (MultiChoice)'s replyOfficial
04 Nov 2015, 15:05Hello Renier1648,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply04 Nov 2015, 15:05
Official
Hello Renier1648,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
