FN
Feebs N

1 reviews | Active since May 2011

03 Nov 2015, 09:38

KEEP ON TAKING MONEY OUT OF MY BANK WE DECLINED

This is now the 2nd time that Multichoice take money out of our bank account for the Explorer. the first time they said sorry was mistake now they took over R2000 for that Explorer we DO NOT WANT. HOW MANY TIMES DO WE NEED TO SAY NO!!!! Everytime someone will call us back NOBODY ever get back to us and they just dont, I want an ANSWER BY TODAY I will take this to CONSUMER ACT as far as I can!!!<br> <br>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Nov 2015, 11:55
Official
Hello Feebs,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team