VJ
Vone J
1 reviews | Active since Mar 2009
01 Mar 2016, 15:11
Keep on getting marketing emails, but no statement
I just don't understand why I keep on receiving marketing / promotional emails from Multichoice (DSTV) but they cannot seem to send statements via email. I also cannot be the only client experiencing this problem. I was told last year that the team is working on this, but really can you take months to sort this out?
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
04 Mar 2016, 17:20Hello voen,
Please accept our sincere apologies for the delayed response and for the inconvenience caused.
We confirm you your email address has been removed from the marketing list. You shouldn't receive any marketing emails going forward. Please note you can also access and download your latest statements via our Self Service on our website dstv.com.
Should you require any further assistance, it will be of great pleasure to assist.
You can contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Please accept our sincere apologies for the delayed response and for the inconvenience caused.
We confirm you your email address has been removed from the marketing list. You shouldn't receive any marketing emails going forward. Please note you can also access and download your latest statements via our Self Service on our website dstv.com.
Should you require any further assistance, it will be of great pleasure to assist.
You can contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
DStv (MultiChoice)'s reply04 Mar 2016, 17:20
Official
Hello voen,
Please accept our sincere apologies for the delayed response and for the inconvenience caused.
We confirm you your email address has been removed from the marketing list. You shouldn't receive any marketing emails going forward. Please note you can also access and download your latest statements via our Self Service on our website dstv.com.
Should you require any further assistance, it will be of great pleasure to assist.
You can contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Please accept our sincere apologies for the delayed response and for the inconvenience caused.
We confirm you your email address has been removed from the marketing list. You shouldn't receive any marketing emails going forward. Please note you can also access and download your latest statements via our Self Service on our website dstv.com.
Should you require any further assistance, it will be of great pleasure to assist.
You can contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna