Keep on Disconnecting Service I PAID 2 WEEKS AGO

I am by now SOOOO Fedup with you guys I can just take this directly to the TCF and Ombudsman. I paid on 28 July 2015 from Capitec like I ALWAYS DO. On 6, 7 and 10 July 2015 you cut my services. I phoned you on all these occasions to let you know that I did pay and resend the Proof of Payment like I send it when I made the payments to [Email Removed] and even send it to this Gerald's personal email on Friday and to Patience email address again today, and you still keep on disconnecting my Service and I must waste my money, my time, my airtime to phone the whole time to sort this out. Gerald told me on Friday that there is some issue with allocating of payments since you changes systems, which is NOT MY PROBLEM, and that he will escalate this to sort out urgently and then you go and disconnect me again TODAY. If this matter is now not sorted out and if you do not allocate my payment made on 28 July I will take this further. YOU ARE PATHETIC in resolving complaints and in doing a simple job like allocating a payment that IS IN YOUR BANK Account. I want a MANAGER or DIRECTOR to phone me and tell me exactly what happened here and how you will compensate me for this inconvenie