hW
hendry W
1 reviews | Active since Jun 2015
29 Nov 2015, 09:06
Keep disconnecting my services after payment
disgusted and very angry.After proof of payments was send to multichoice over 5 times via email they keep disconnecting my services.i made outstanding payment of R1505 into their account on the 5th of November 2015.I really can't see what is the problem with them.i do have all proof of payment sent to them.i will do anything at any cost to sort this out. I will also phone them today I will not be using DSTV anymore.my case number they have given me is ***.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
04 Dec 2015, 10:13Hello hendry86,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply04 Dec 2015, 10:13
Official
Hello hendry86,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team