1 reviews | Active since May 2016

05 Nov 2019, 11:57

Keep away keep away

Did no authorize a debit order? I just want the mandate to be sent to me

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Nov 2019, 16:34
Official
Hi,

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Nov 2019, 18:03
Official
Hi  Jan O,

Kindly accept our apology for the amount that was debit from account.

The details were updated on the  22-1-2019 and our system was upgraded, hence we nolonger have the instruction sent from the bank. You can enquire with your bank for the instruction that was sent to us to update your banking details.

Kind regards

DStv: Hello Peter Team 

Best regards,