*** service ever

Good evening,

My account has been ruined by your *********** staff,on the 1st/2nd I called to rectify my account,reversals were made and I was told to pay R497 so paid R500 on the 03.12.21 then on the 04th.12.21 a debit order of R802 goes off from my account and I called again to reverse it and I was advised it will take 14 working days so I went to my bank on the 07th.12.21 to reverse it ,on the 08th.12.21 I called because when I checked on the app I had an outstanding amount and my debit order was still not changed to what it was before my account was messed up by your *********** staff who changed it to the 04th without my consent, today I get a message to say my debit order has been cancelled due to being unpaid and later today I get a refund of R650 which I was advised it has been canceled because I have canceled it from my bank and then today when I checked on the app I owe you +/-R1056 ,please fix my account, everything that is wrong on this account was done by your *********** staff.

Jabulile Mngomezulu ***