*** billing N slow service providing

What Is the Fair Credit Billing Act? The Fair Credit Billing Act is a 1974 federal law designed to protect consumers from unfair credit billing practices, "ENQUIRY REFERENCE NUMBER : *** Dear DStv customer,

Thank you for your email.

Please note,downgrades can only be done at the end of the billing cycle/on your payment date.Therefore, we have scheduled a downgrade to DStv Access to commence on 02-02-2020.

Should you require further assistance, do not hesitate to contact us.

Kind regards, Faith Nsele" Before the query 05/01/2020 balance was R108. 00, on the 09/01/2020 the Balance to pay is R502. 19, Please send statement of payment to my e-mail, or sms *** This is an emotional distress, hell no I refuse abuse from dstv *** services! I do not owe dstv anything as this is not a credit service I pay before I watch if I dnt they disconnect so y the trauma?