AZ
Aldo Z
1 reviews | Active since Jul 2014
10 Dec 2015, 17:14
JUST TAKE AWAY CHANNELS WITHOUT NOTICE
I got dstv on a compact package for R319p/m specifically for channel 183 Animal planet, and today the channel just dissappeared....<br> When calling the callcentre they said the channel is not on my package anymore .....***....Now I have to upgrade to bigger package for R429 just to get my channel that i always were paying for back . Multichoice you are running a **** poor show and trying to manipulate and do people in just because you have got the Monopoly in tv entertainment business. ...SHAME ON YOU.....BAD BAD BAD SERVICE...Waiting to hear from you<br>
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DStv (MultiChoice)'s replyOfficial
12 Dec 2015, 11:40Hello Aldozsecurity ,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply12 Dec 2015, 11:40
Official
Hello Aldozsecurity ,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team