Just lazy people that dont care

I am so annoyed with these dstv call centre agents, I phoned 16/09/15 to activate my decoder at the end of my call she said it is activated. Today 17/09/15 my dish was installed just before 13h00 but nothing happened I got error E107-4 so the installer said I shud give it a few minutes I gave I an hour then I phoned the customer care to explain my problem, she tells me that it is activated, I should give it a few minutes for the signal and next time I have an error I should go to the website just before 5 I phone the all centre again I was on hold for almost 25 minutes then the call got disconnected!!! then I went to the website on Error E107-4 it says contact multichoice so what was the point of \GO TO THE WEBSITE"it is 18:30 I am still sitting with Error E107-4. Even when I was speaking to that lady she didn't sound helpful AT ALL. I pay R429.00 for this service and I am not happy. These people don't seem to care about the customers. Next I will take down their names so that I can name and shame them!!!!! I have restarted the decoder more that 3 times i even phoned the installer and he said i need to contact them. So unhappy!!!!!!"""