GA
Gert A
1 reviews | Active since Jul 2016
12 Feb 2021, 15:55
Just keep it simple and effective. Waste of time.
Got an email informing me of the price increase. The page at top says... 'To view a breakdown of your fees, click on the button below'. I see no button and the only responsive link I find on the whole page is their 'Terms and Conditions'. Could be my computer. But past experience with this 'Technology' Company I would not be surprised... Why not keep it simple and quantify the increase, if not my specific plan (which they have on their system, with a list of possible options. I still do not know what he increase will be. What is the purpose of the mail???
Helpful (0)
Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
12 Feb 2021, 16:18Hi Gert,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply12 Feb 2021, 16:18
Official
Hi Gert,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
