MC
Maryka C
1 reviews | Active since Mar 2015
19 Oct 2015, 10:27
JUST GIVE UP BEING A COMPANY
I ASKED NICE PLEASE DISCONNECT MY SERVICE AS ONCE AGAIN I DONT HAVE A SIGNAL AND HAVE NOT HAD ONE SINCE THE 9TH OF OCTOBER 2015 YOU KNOW I AM REALLY GETTING FED UP WITH THE SERVICE I AM RECEIVING FROM YOU, I DONT HAVE A WORKING SIGNAL SO GUESS WHAT I CANT WHATCH DSTV WHY IS IT SO HARD FOR YOU TO DISCONNECT MY SERVICE I MEAN REALLY AM I ONE OF YOUR TECHNICIANS IS IT MY FAULT THAT YOU DO NOT HAVE A WORKING SYSTEM, BUT I GUESS AS LONG AS YOU GET PAID WHO THE HELL CARES ABOUT A CLIENT HEY
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Replies (1)
DStv (MultiChoice)'s replyOfficial
04 Nov 2015, 10:39Hello Maryka14,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
We have called your mobile number inorder to assist with the query on the account unfortunately it was switched off. Please do not hesitate to use any of our touchpoints below inorder to contact us.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Sandile
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
We have called your mobile number inorder to assist with the query on the account unfortunately it was switched off. Please do not hesitate to use any of our touchpoints below inorder to contact us.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Sandile
DStv (MultiChoice)'s reply04 Nov 2015, 10:39
Official
Hello Maryka14,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
We have called your mobile number inorder to assist with the query on the account unfortunately it was switched off. Please do not hesitate to use any of our touchpoints below inorder to contact us.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Sandile
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
We have called your mobile number inorder to assist with the query on the account unfortunately it was switched off. Please do not hesitate to use any of our touchpoints below inorder to contact us.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Sandile