1 reviews | Active since Oct 2010
Just as bad as any state owned entity!!!
<p>After many months of phone calls and visits to DSTV Randburg battling with DSTV to get my dual view setup to work. I instructed DSTV to disconnect everything on the 22nd September 2016.</p> <p> </p> <p>I have today 8th November 2016 received a demand from DSTV for +- R 1,000.</p> <p> </p> <p>Does DSTV not get the message i want nothing further to do with you or your offerings any further. As stated on the 22nd September 2016 i clearly instructed the agent to disconnect the account. At that time i had a credit in my account +- R 1,000 . My comment to this are as follows.</p> <p> </p> <p>1.) You are on a par with any state owned institution.</p> <p>2.) I demand that you reverse the billings back to the 22nd September 2016 as i clearly stated that me account must be closed.</p> <p>3.) I demand a refund for the credit that was in my account as at the 22nd September2016.</p> <p>4.) If you do not provide a acceptable service to a customer, people will move. Remember the world has moved on and there are many other option other than DSTV.</p>
Dear Dustin
We are acknowledge receiving your query. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Dear Dustin
We are acknowledge receiving your query. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
