1 reviews | Active since Aug 2009
Just another sabc
For the 2nd time now our signal has gone. Last time we had the decoder checked & it was ok, but told that the installation is faulty. R350 for a callout & when the guys left they told us a tree on the sidewalk was the issue. We loosened the dish & moved it left & right. We fastened it in exactly the same spot & suddenly the signal was fine. That lasted for a month. We just paid our R199 fee & now cannot watch anything. For anyone thinking of buying dstv? DON'T! The repeats are beyond ridiculous. Any poor weather, even if it's not in your area & the signal goes bust. And whenever you complain to Multichoice they have 1000 excuses for every complaint. We will now be kicking dstv to the kerb. Pity we have just wasted R199. You have been warned, as we were but failed to listen. There are many complaints about the repeats & signal issues & the don't care attitude due to lack of competition
Please accept our sincere apologies for the delayed response and for level of service you received in this regard.
We have escalated your enquiry to our technical department for urgent assistance. Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Should you need further assistance, please do not hesitate to contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Best regards,
Please accept our sincere apologies for the delayed response and for level of service you received in this regard.
We have escalated your enquiry to our technical department for urgent assistance. Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Should you need further assistance, please do not hesitate to contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Best regards,
