CE
Chris E
1 reviews | Active since Feb 2010
04 Jun 2015, 19:08
Just an Annoying Company to deal with
I cancelled my services due to various reasons - tonight.<br> Yet when I ask you people to stop spamming me I get told in no uncertain terms will that happen until I go and un-subscribe from you website.<br> <br> That is absolute non sence considering you take my money on debit order but cancel my viewing and placing a message on my system that says you account is in arrears???<br> <br> ***????<br> <br>
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Replies (1)
DStv (MultiChoice)'s replyOfficial
08 Jun 2015, 14:52Hello chris23,
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice agent and the level of service you experienced in this regard.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
We tried to contact you without any successes.
Please provide us with more detail pertaining to your query as well as one of the following so that we may access your MultiChoice account and assist you accordingly:
o MultiChoice Customer Number
o Decoder or Smart Card Serial Number
o Identity Number of MultiChoice Account Holder
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice agent and the level of service you experienced in this regard.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
We tried to contact you without any successes.
Please provide us with more detail pertaining to your query as well as one of the following so that we may access your MultiChoice account and assist you accordingly:
o MultiChoice Customer Number
o Decoder or Smart Card Serial Number
o Identity Number of MultiChoice Account Holder
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
DStv (MultiChoice)'s reply08 Jun 2015, 14:52
Official
Hello chris23,
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice agent and the level of service you experienced in this regard.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
We tried to contact you without any successes.
Please provide us with more detail pertaining to your query as well as one of the following so that we may access your MultiChoice account and assist you accordingly:
o MultiChoice Customer Number
o Decoder or Smart Card Serial Number
o Identity Number of MultiChoice Account Holder
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice agent and the level of service you experienced in this regard.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
We tried to contact you without any successes.
Please provide us with more detail pertaining to your query as well as one of the following so that we may access your MultiChoice account and assist you accordingly:
o MultiChoice Customer Number
o Decoder or Smart Card Serial Number
o Identity Number of MultiChoice Account Holder
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert