GE
Gys E
1 reviews | Active since Oct 2009
30 Jun 2020, 10:43
Just activate decoders without permision
DSTV activated a decoder without my giving permission. When I phoned they told me that they can see i did not phone in to activate. They will credit the money back. But on 29/6/2020 the debit my account with the full amount without crediting it back.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
30 Jun 2020, 11:01Hi Gys,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply30 Jun 2020, 11:01
Official
Hi Gys,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
30 Jun 2020, 17:30Hi Gys,,
Kindly accept our apology for the incorrect amount that was debited on your account. We have reversed the charges and requested a refund of R579.00 to be sent back to your account.
Thank you for taking our call.
Kind regards
DStv: Hello Peter Team
Kindly accept our apology for the incorrect amount that was debited on your account. We have reversed the charges and requested a refund of R579.00 to be sent back to your account.
Thank you for taking our call.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply30 Jun 2020, 17:30
Official
Hi Gys,,
Kindly accept our apology for the incorrect amount that was debited on your account. We have reversed the charges and requested a refund of R579.00 to be sent back to your account.
Thank you for taking our call.
Kind regards
DStv: Hello Peter Team
Kindly accept our apology for the incorrect amount that was debited on your account. We have reversed the charges and requested a refund of R579.00 to be sent back to your account.
Thank you for taking our call.
Kind regards
DStv: Hello Peter Team
Best regards,
GE
Gys E's updateReviewer Update
02 Jul 2020, 10:49I just want to thank DSTV for there service they gave me to resolve my problem.
GE
Gys E's update02 Jul 2020, 10:49
Reviewer Update
I just want to thank DSTV for there service they gave me to resolve my problem.