Joke of the Century

I have just paid 3162 to have my services reconnected after your billing department studded up the payment plan and now my primary decoder has no catch up or recording functionality as the hard drive is suddenly *******. Maybe if you hadn’t disconnected the services 3 times in 5 days it wouldn’t be broken

When I gave you a 0 rating for service, I was very quickly called and apologized to and promised a full investigation would take place and that I’d be called before close of business that same day but guess what, 4 days have passed and I haven’t received a call or an email.

This is pathetic.