JM Mokgotho

I have called MultiChoice call center because they suspend my service, I spoke to siviwe and I asked to speak to supervisor becos my problem is not solved as they keep on suspending my service, she took my details and promised me that Michell will call me back, no one called me till I call again and spoke to Natalia and she told me Amelia supervisor will call me no call received, I call again and spoke to Kedy and she told me that I have to pay so they can reconnect and I did not owe them and told me that supervisors are on meeting after I explained my situation that they gave me discount in December 2018 to pay R295 for compact till March and April I downgrade to access one now they told me that it was a mistake to offer me that discount then I have to pay for that. On the 16 August they disconnect the service then I called them and I agreed to pay those arrears end of the month as I was not aware of their mistakes then they reconnect and I called them on the 30 August and asked them my amount due then I spoke to nkhenzani who told me to pay R222 which includes the amount of 105 for September then I payed 223 then on the 7 September they cut it and I called then they apologies and reconnect. Today is disconnected and after she ( Kedy) failed to assist then that was the time she put Mark Pacher supervisor online and He told me to pay for reconnection fees and I asked the manager and He told me He is the one boss. Later I call again and they told me to go to the branch because they cannot help me now they say I have to pay 173 but another consultant told me to pay 304