I’ve had the streaming premium package for one day

I’ve had the streaming premium package for one day. My account was paid yesterday with R699.00 (02/02) as of today, my account balance owing is R2097.00 (03/02) I contacted your call center and no one can give me an answer. Your call center is useless and full of *********** people that have a terrible attitude. I was on hold for 22 minutes and still got told they can’t help me. I must use your useless my DSTV app that doesn’t help me f*** all. So tell me, who sorts this out? And I have 2 streaming premium packages that were activated yesterday? How can this be? I have to ask myself this as I don’t have anyone at DSTV to help me. They can’t spell my name and they really give the impression they don’t want to be there or help a customer. Nice job they have.