LM
Lonia M

1 reviews | Active since Sept 2023

08 Sept 2023, 13:11

I've been paying dstv on my capitec app using the same account number

I've been paying dstv on my capitec app using the same account number.paid 499 on the 31 aug and my viewing was disconnected I send them proof of payment and they reconnect it again and the told me that I used wrong account but I've been paying my subscription on the same account for more than 6mbths with no problems.today when I switch on my TV it's been disconnected again

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Sept 2023, 13:30
Official
Hi Lonia, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team