It’s slowly falling apart at DSTV

I am so sick of DSTV. It costs about 5 times what Netflix does and it never works. Over a month ago my catch up stopped working on my decoder. It says it isn’t available in this country although I am in SA. I spent 40 mins on the phone only to be told I have to take the decoder in and it is extremely inconvenient and far for me to drive and I can’t do that during business hours. Now the DSTV Now app keeps bombing out. It just says “Something went wrong. Please try again”. What ******* is this when you pay for Premium and get an absolute JOKE and no assistance whatsoever.