MN
Malcolm N

1 reviews | Active since Dec 2016

19 Feb 2024, 22:35

It's been a year and I am still being billed incorrectly despite having raised the issues numerous times

It's been a year and I am still being billed incorrectly despite having raised the issues numerous times. DStv responds and agrees to address the issue then ignores the matter. I wonder if they treat all groups of people this way.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Feb 2024, 07:37
Official
Hi Malcolm, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 
MN
Malcolm N's update20 Feb 2024, 08:48
Reviewer Update
That's what I was advised previously and no feedback was provided. This has been going on for a year already!
MN
Malcolm N's update22 Feb 2024, 10:07
Reviewer Update
Here we go again... feedback was promised but it seems the matter has been ignored once again as I've received no feedback as yet.