MA
Muvhi A
1 reviews | Active since Jul 2013
07 Nov 2016, 07:55
ITC Listing
<p>Multichoice has been updating on experience credit rating that my account is in areas for the past 10 months. please rectify this ASAP as it is preventing me from getting credit. i pay multichoice monthly via debit order.</p> <p> </p> <p>I logged a call Ref: ********** 2 on the first and i still have not received feedback.</p>
Helpful (0)
Replies (5)0
Replies (5)
DStv (MultiChoice)'s replyOfficial
07 Nov 2016, 09:59Dear Freddy Muvhi Ambani
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply07 Nov 2016, 09:59
Official
Dear Freddy Muvhi Ambani
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Best regards,
MA
Muvhi A's updateReviewer Update
07 Nov 2016, 14:45Ref no: is ***2-I52
MA
Muvhi A's update07 Nov 2016, 14:45
Reviewer Update
Ref no: is ***2-I52
DStv (MultiChoice)'s replyOfficial
08 Nov 2016, 14:36Dear Freddy Muvhi Ambani
Please note that once you make a late payment and gets disconnected due to that. Automatically your credit score will be affected.
Multichoice does not list customers on ITC but only submits customer's payment records to all the credit bureaus for credit score as per CPA rule.
We have referred your enquiry to our finance department to request for credit update to be done on your profile. It will take 7 working days before the total update is completed with the credit bureau.
Regards
Elna
Best regards,
DStv (MultiChoice)'s reply08 Nov 2016, 14:36
Official
Dear Freddy Muvhi Ambani
Please note that once you make a late payment and gets disconnected due to that. Automatically your credit score will be affected.
Multichoice does not list customers on ITC but only submits customer's payment records to all the credit bureaus for credit score as per CPA rule.
We have referred your enquiry to our finance department to request for credit update to be done on your profile. It will take 7 working days before the total update is completed with the credit bureau.
Regards
Elna
Best regards,
MA
Muvhi A's updateReviewer Update
09 Nov 2016, 08:32Hi
Please note that my payment has never been late and i have never been disconeccted as i pay via debit order. i would strong suggest getting all the facts before posting a response.
MA
Muvhi A's update09 Nov 2016, 08:32
Reviewer Update
Hi
Please note that my payment has never been late and i have never been disconeccted as i pay via debit order. i would strong suggest getting all the facts before posting a response.
MA
Muvhi A's updateReviewer Update
06 Dec 2016, 19:21Multichoice has been updating on experience credit rating that my account is in areas for the past 10 months. please rectify this ASAP as it is preventing me from getting credit. i pay multichoice monthly via debit order.
after exactly a month of logging ********** 2-i52, ny issue is still not resolved which is now forcing me to explore the legal route
MA
Muvhi A's update06 Dec 2016, 19:21
Reviewer Update
Multichoice has been updating on experience credit rating that my account is in areas for the past 10 months. please rectify this ASAP as it is preventing me from getting credit. i pay multichoice monthly via debit order.
after exactly a month of logging ********** 2-i52, ny issue is still not resolved which is now forcing me to explore the legal route