1 reviews | Active since Feb 2017
It only took a year to resolve
<p>It took DSTV mire than a year to resolve the issue that I was not able to rent on BoxOffice. At one stage they even tried to convince me that the fact I have a cellphone contract is the reason I'm struggling and should get a prepaid cellphone package </p> <p>At the end it was an incorrect and totally unknown cellphone nr on their system that I requested to be changed four times already. </p> <p>Pathetic </p>
Dear Rudolph
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Dear Rudolph
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Good day Rudolph Evert
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you have received in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us
We are pleased to here that your problem was resolved and you now able to rent from Box office.
Once again, please accept our sincerest apologies for the inconvenience you have experienced in this regard.
Kind Regards
Rupert
Good day Rudolph Evert
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you have received in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us
We are pleased to here that your problem was resolved and you now able to rent from Box office.
Once again, please accept our sincerest apologies for the inconvenience you have experienced in this regard.
Kind Regards
Rupert