1 reviews | Active since Nov 2015
IT HAS BEEN 2MONTHS IM STILL CALLING THEM.
I made a payment for my DSTV on the 21st of September, five days after that my services were disconnected. I have been calling Multichoice since from then. It has been two Months of empty promises. I have made two payments for Oct and Nov that they have acknowledged. I have spoken to Consultants Team Leaders and Operations Managers with no Success, Who else do I need to speak to for this payment to be allocated. I cannot continue like this. Every time I call I deal with nonchalant individuals who never have empathy for the situation. How is that person going to help or even go an extra mile for me..? <br> <br> These are the people I have spoken to: Brian Kangobe (operations Manager)<br> Cynthia Morotolo<br> Tsholofelo Ndlovu<br> Sandile Kaunda<br> Mark Ramantswana<br> Thabisile Kawane<br> Tishan Naidoo<br>
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
