Isitya DSTV Installations

<p>Good day. i would like to lay an enquiry/complaint with Isitya Instalations based in Khayelitsha Mall Cape Town. My mother and i went in into 1 of their branches in Khayelitsha Mall on the 1st April 2017. we registered and paid R600 for a full installation. we were told that it might take up to 7 days ( from the 1st April) for the instalation to be done. this passed saturday 8th April , we postponed our arrangements and waited for them since the morning. at around 1pm , we went to the branch in Khayelitsha to find out when they are coming because we havent heard from them since. they guy at the counter said the the isntalation guys work till 7pm , so we need to be a bit patient. the whole of that saturday they did not pitch up. we tried calling the land line number and the cellfone number that was on the invoice slip but there was no answer. yesterday( sunday) they didnt pitch up as well and today is monday. we are veeeerrry disapointed with this, i personally thought that this process will be very quick. we're thinking of claiming our money back because of this in convenience. their service is very much pooor ! i wouldnt recoommend their services to anyone.</p>