Is this legal - billing me 3 times?

Item: DStv (MultiChoice)
Rating: 2
Author: Irvashni G

I was debited with the following amounts: R799 on 1/08, R849 on 19/08, R1074 on 2/09. I registered for the upgrade on the PVR a few days before i was debited with R849. These amounts are not what i discussed with the consultant at the call centre. Pls arrange for the amount of R1074 to be credited into my bank account within the next 24 hours, i did not budget for this?

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Replies (1)

DStv (MultiChoice)'s replyOfficial

04 Sept 2015, 13:09

Hello Irvashni,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply04 Sept 2015, 13:09

Official