1 reviews | Active since May 2010
Is this city of Tshwane or Multichoice
DSTV Catch-up Plus<br> <br> I am on the premium package with the Wi-Fi connector to my Explora decoder and have spent more than 300 minutes on my phone to your call centre trying to resolve the issue that certain series are not the i.e.. episode 1,3,4,5 of the whispers and that certain movies like ****** only play up to 25 minutes (after download said complete). Eventually I spoken to an technical assistant on Multichoice side and she would log the error as is seemed to be on their side.<br> <br> Only thing is that this cost me time and money for a fault on your side. I expect to be refunded my subscription fee for this month, or alternatively I can send you the highlighted itemized billing and you may refund me for the expense of my calls to you who I pay over r800.00 p/m and you that do not return calls, give out manager names or email addresses, you that could not care less about your client.<br> <br> Let see if you respond to this post. If your service is the same as I have experienced in the last week then you probably won't. <br> <br> A really unhappy client.
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
