PB
Pieter B

1 reviews | Active since Oct 2010

07 Sept 2016, 11:39

Irritating the living **** out of me

<p>why all of a sudden can your system not accept 6 digits for a post box number. You have for 6 years been sending mail to this post box number. How ,any times do I have to phone to get this sorted out. Now you are sending mail to my residential address - why???? What planet are you from?</p>

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Sept 2016, 11:45
Official

Dear Pieter

We are acknowledge receiving your enquiry. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team

DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Sept 2016, 13:17
Official

Good day Pieter

Thank you for bring this matter to our attention.

We have escalated your concerns regarding your postal address to the relevant department to change your delivery address back to your postal address.

Please accept our apologies for any in convenience you have experienced in this regard.

Regards

Rupert

PB
Pieter B's update10 Oct 2016, 19:22
Reviewer Update

it is a month later and yet again you have sent mail to my residential address instead of my postal address. How difficult can it be to get this right?