1 reviews | Active since Jun 2013

17 Jul 2018, 12:01

Irritating service from Jabulani DSTV

On Friday(13th July 2018) I went to DSTV in Jabulani Mall to change my Decoder because its faulty, I was told that there is no stock and I was given the number to call and confirm if the stock is available.

On Sunday(15th July 2018) morning I called and I was told stock is available, I woke up and went there. when I got the I was told there is no stock the guy made a mistake by confirming that there is stock (so angry even now) and I spend about R40 on a taxi t get there.

The guy promised to call once the stock is available. Today I called again (17th July 2018) and I am told that there is stock. I don't believe them anymore.

could you please advice how many years it takes for the stock to be delivered to Soweto Branches? I mean it has been two weeks i'm sitting without a tv connection? and the service in Jabulani is so poor.

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Jul 2018, 14:38
Official

Dear Sandile

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Jul 2018, 14:39
Official

Dear Sandile

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team