1 reviews | Active since Nov 2016

01 Dec 2016, 12:42

Irritated and very angry

<p>I am very angry with DSTV!!! in the month of September and October my bank account was debited not as agreed the amount of R345. i called and enquired what happened and the first lady i spoke to her name was Irene she indicated my account was paying another person name Tina who i have no idea who she is!! This is *****!! I requested my debit order to be cancelled. From September i have not been assisted, my services were suspended and everytime i had to call and start all over again explain what happened this is very inconveniencing for me! i am requested to email my bank statement which i did, they promised they will do journals to correct this matter but i found out when i called last week that they were rejected which led my services yet again suspened!! i am very angry and irritated with your services mutlichoice!!!!!! every time when i called a different consultant will tell me your account is up to date now, i will be paying for December, what bull **** i have to deal with!! nxa!!!! DSTV CORRECTYOUR MESS!!</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Dec 2016, 13:17
Official

Good day Leah Pooe

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Enquiries team