Irresponsible and careless

I wish there was a competitor, DSTV is abusive and is really irresponsible. I made my payment last week Friday, then my service was de- activated on Saturday morning,I have been on the phone with them since yesterday, 40minutes each call, and to be eventually told there is a technical error, then given an 031 dstv number to call, for a lady in PE to answer who keeps shouting that "031 is Durban!", service is still off, for the whole weekend, she calmed down and told me to call in tomorrow! So you will take my R955, deactivate my account,give me the run around by passing the buck to another region, this is absolutely unacceptable! And it has been this nightnare for almost this whole year, for what, bad service, bad viewing experience with repeat old programmes, sub standard technical suport, for new programmes you must pay extra, on Box office.What are non-dstv customers watching, anyone reading this let me know and I'd rather spend my +R955/m on another platform?!?