1 reviews | Active since May 2012
<p>My account has been debited more that it should have been. When i called Multichoice i spoke to a consultant who told me yes their system has been doing that since the 29th January. I asked when were they going to notify their customers and when can we get our money back. I was told that they do not know , i will get an SMS by the end of yesterday. It is 10am and i got no SMS and the money has not been refunded.</p> <p> </p> <p>I have other debits that still needs to go out. Will DSTV pay for my bank chargers when my debit bounce for insufficient funds.</p> <p> </p> <p>If we do not have money for their debit to go our they quick to phone but they do not have the desence to contact their clients whom they owe money to.</p> <p> </p> <p>I WANT MY MONEY TODAY....</p>
Dear Selena
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Best regards,
Dear Selena
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Best regards,
Good day Selena
Please accept our sincere apology in this regard.
Our finance team have processed a refund to credit the extra amount deducted by error. You will receive the funds within 24 hours.
Warm Regards
Girly
Best regards,
Good day Selena
Please accept our sincere apology in this regard.
Our finance team have processed a refund to credit the extra amount deducted by error. You will receive the funds within 24 hours.
Warm Regards
Girly
Best regards,
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