Irate and disgusted in DSTV services and slack behavior

Good day Hello Peter

I am sending this review on behalf of my Fiance.

My name is Rave Pretorius and my ID number is *** and my cell number is *** I would like to put in a complaint about DSTV. I had canceled my subscription in October 2021 way ahead of the scheduled cut off time and yet after canceling DSTV still deducted money from bank account on numerous occasions. I have used my Standard bank account for subscriptions only. I have been battling to close my bank account because I needed it for the reversal of funds that needed to be paid into this account. It's been months now and I have had to pay account fees every month so that this account could stay open. After I don't know how many calls the reversal of funds are still outstanding. I went to visit the DSTV office and was assured my money would be paid into my bank account by Thursday the 28th April latest by Friday 29th. Still no payment received as yet. I would to know who is going to foot the bill for my bank account fees. I would like to know when my money will appear in my account. I spoke not only to a consultant but the also to the Supervisor on that for that days. He was he one who assured me of my payment. It's now a week later with still no money in sight. I would like my credit to be processed immediately with the banking fees included for each month I had to leave this account open. I trust you will find a way to resolve this matter immediately as always.