Irate

On the 28th January 2020, DSTV sent me an sms confirming the amount to pay in order to stay connected. the sms confirmed an amount of R614.00 which i paid R615.00. however today(03/02/2020) i get an sms that confirms my dstv has been stopped because of non-payment. i called the call center and spoke to Talent who told me that i did not pay because my payment was not reflecting. i then sent proof of payment which was allocated. However i was told that they cannot reconnect me because i still short paid. i have asked them to trace their sms that was sent to me with the correct amount and that this query be resolved ASAP because it is their system that did not update. i was put on hold for +-20min.