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NomZamo N
1 reviews | Active since Oct 2018
01 Aug 2024, 10:35
******ION via DSTV
I am not happy.I haven’t been receiving SMSs and I didn’t know my monthly amount increased in April.I have been paying R150.00 per month and had no communication that I am short paying.Now I am disconnected and need to Pay R129, why am I being charged an activation fee R50 when it was never communicated with me that I need to add R17 per month.I have been paying monthly and now this.I have no TV today and my child is at home
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
01 Aug 2024, 10:45Hi NomZamo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply01 Aug 2024, 10:45
Official
Hi NomZamo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
NN
NomZamo N's updateReviewer Update
01 Aug 2024, 10:50I will be waiting. I am not happy. My account is due to be paid on the 1st why do I need to pay the R50 connection Fee????????????????????????????
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NomZamo N's update01 Aug 2024, 10:50
Reviewer Update
I will be waiting. I am not happy. My account is due to be paid on the 1st why do I need to pay the R50 connection Fee????????????????????????????
DStv (MultiChoice)'s replyOfficial
01 Aug 2024, 15:37Hi Nomzamo,
Your R50 reconnection fee has been taken away, we have also activated your services. Please add R52.61 to keep your services active. Your monthly subscription thereafter is R166.
Kind Regards,
Employee Team
Your R50 reconnection fee has been taken away, we have also activated your services. Please add R52.61 to keep your services active. Your monthly subscription thereafter is R166.
Kind Regards,
Employee Team
Best regards,
DStv (MultiChoice)'s reply01 Aug 2024, 15:37
Official
Hi Nomzamo,
Your R50 reconnection fee has been taken away, we have also activated your services. Please add R52.61 to keep your services active. Your monthly subscription thereafter is R166.
Kind Regards,
Employee Team
Your R50 reconnection fee has been taken away, we have also activated your services. Please add R52.61 to keep your services active. Your monthly subscription thereafter is R166.
Kind Regards,
Employee Team
Best regards,