AS
Alain S

1 reviews | Active since Mar 2009

07 May 2017, 09:53

INVOICING SYSTEM NON EXISTENT !!!!

<p>I have spent almost 10 months now trying to resolve their problem ..... over 700 emails, many phonecalls, even a visit to DSTV offices and still no were further !!!! DSTV admit there is a problem on their side but have still not bothered to resolve this. I get disconnected, pay within 5 minutes of receiving their last invoice and now disconnected again. Everyone at DSTV is still investigating this problem, but nobody has concluded any invesitagation. This is totally unacceptable and a waste of my time !!! Whatever DSTV have suggested I have done. Enough being a loyal customer since 1998 !!! What more must I do ?????? Sick and tired of being pushed around by DSTV !!!!!</p>

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 May 2017, 08:27
Official

Dear Alain

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Hello Peter team

DStv (MultiChoice)
DStv (MultiChoice)'s reply09 May 2017, 09:58
Official

Good day Alain

Apologies for the inconvenience this has caused. The team is working on your enquiry , you'll be contacted .

I will also follow up with the team and provide feedback.

Thank you

Girly

AS
Alain S's update09 May 2017, 10:15
Reviewer Update

Hi

They have been working on this for 11 months already !!! When is it going to be resolved ?