TK
Tom K
1 reviews | Active since May 2011
07 Apr 2015, 09:40
invoice or statement
<br> I am still waiting for my invoice or statement this is an ongoing problem I am entitled to it by law and I have been fighting with you for the past two years plus on a monthly bases to get one and am now reporting you to the consumer council. You have now cut me off and I demand that you reinstate my serves immediately and do not charge me for reconnection fee as you are not entitled to it. Send me a statement and I will pay you immediately. I have no debit order with yourselves as Multichoice has ****** money from my account in the past and had to stop the debit order you are not to be trusted.<br>
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Replies (1)
DStv (MultiChoice)'s replyOfficial
07 Apr 2015, 14:24Hello tommas,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We have reconnected your service on the DStv Premium Package as requested.
Please refer to your personal e mail address for more detail pertaining to your query.
To update or change any of your account information, you may also make use of the different options below.
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically.
You may also request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
- ***
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We have reconnected your service on the DStv Premium Package as requested.
Please refer to your personal e mail address for more detail pertaining to your query.
To update or change any of your account information, you may also make use of the different options below.
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically.
You may also request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
- ***
Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply07 Apr 2015, 14:24
Official
Hello tommas,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We have reconnected your service on the DStv Premium Package as requested.
Please refer to your personal e mail address for more detail pertaining to your query.
To update or change any of your account information, you may also make use of the different options below.
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically.
You may also request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
- ***
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We have reconnected your service on the DStv Premium Package as requested.
Please refer to your personal e mail address for more detail pertaining to your query.
To update or change any of your account information, you may also make use of the different options below.
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically.
You may also request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
- ***
Regards
Rupert
Best regards,