LB
Lindy B

1 reviews | Active since Mar 2014

25 Jul 2021, 08:57

Interrupting viewing with annoying ads

While watching the Olympics you constantly interrupt at crucial moments to show adverts ?. This is ridiculous! We have waited years for this and then you bombard us with Toyota ads and tyre ads when the gold medal is being decided.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Jul 2021, 11:04
Official
 Hi Lindy, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Jul 2021, 11:09
Official
Hi Lindy,

We apologize for the inconvenience. All ad breaks are triggered automatically by something called a ‘cue tone’ – which is a signal we receive from host broad caster – telling us that an event is going into an ad break and that we need to trigger our ads and promos. We always try to minimize these distractions and apologize for the inconvenience caused. 

Kind Regards,
DStv: Hello Peter Team

Best regards,