MS
Mike S

1 reviews | Active since May 2022

24 May 2024, 02:33

Internet Services

I signed a contract with multichoice DSTV for Internet services, it was for 2 years contract. The 2 years it's over but they still deducting money for the router and data.

So I called them to cancel the contract because it was over 2 years and I specify that I don't need their Data. I want to use the data that is left.

But they want me to pay for a data again but they never top up the 400GB.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 May 2024, 07:02
Official
Hi Mike, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
MS
Mike S's update30 May 2024, 13:50
Reviewer Update
I'm still waiting for feedback