Internet Saga

Every month again im having issues with the wifi router thats on green ever since last week Sunday, I have been calling almost this hole week with my own airtime again which is costly, This is so irresponsible true, this is an ongoing process that i as a paying customer has to deal with every single month... When does this saga ever end omg, Can this saga just end im tired of wasting my airtime every month to call about my internet every single month OMG